COVID-19    In-Clinic Services

* SAFETY IS OUR PRIORITY *


 

***UPDATE***

As per the Government of Alberta announcement on January 15, **Massage Therapy** services are again available at our clinic without a referral.
 Please contact us for more information. 
We are open for all in clinic services including Physiotherapy, Massage, Pelvic Floor Physio, Vestibular Therapy, Acupuncture and IMS.


Our clinic has met the Provincial and Alberta Physiotherapy College health requirements for clinics to reopen. As well we have added a few of our own clinical procedures to ensure patient and staff safety.   We offer in house physiotherapy for those that need it and telehealth for those that do not require physical treatments, have health issues, or who prefer not to leave their homes.  In-clinic and telehealth can be used in conjunction to reach your goals.

* SAFETY IS OUR PRIORITY *


 

***UPDATE MARCH 1 2022***

** MASKS ARE PREFERRED BUT NO LONGER REQUIRED FOR PATIENTS **

As the province is removing health restrictions, many of our enhanced health and safety measures will remain in place.  Masks will still be in place for staff and therapists as well as our stringent cleaning and disinfecting policy.   We are following the latest recommendations from AHS as well as our professional college & associations. We will continue to monitor the situation and will keep you all updated of any changes in the future. We appreciate your continued support.


We are open for all in clinic services including Physiotherapy, Massage, Pelvic Floor Physio, Vestibular Therapy, Acupuncture, Orthotics and IMS.

We do not require proof of vaccination for our services.


Our clinic has met the Provincial and Alberta Physiotherapy College health requirements for clinics to be open. As well we have added a few of our own clinical procedures to ensure patient and staff safety.  

 Safety of our patients and staff is our top priority.

To mitigate risk of COVID-19 infection, we have implemented all of the requirements set out by AHS and Physio College.  This includes but is not limited to:

  • Therapists to wear masks and comply with hand hygiene protocols

  • Provide hand washing and hand sanitizer to clients and visitors

  • Screening of patients and staff for any sign of COVID-19

  • Stringent disinfecting of beds, equipment and work areas after each patient as well as scheduled cleaning of high use areas.

    In addition to these requirements we have implemented the following;

  • Clinic entrance procedures

  • Plexiglas at reception to protect patients and staff from droplets

  • Emailing of receipts and exercises

  • Information on COVID-19 posted around the clinic

  • Daily vacuuming with hepa filtration

What to expect when arriving for your in-clinic appointment:

 

  • Please fill out the online COVID19 questionnaire sent to your email 4 hours before your appointment to speed up the intake process before your appointment.

  • Hand sanitation / or hand washing will be required.

  • The receptionist will perform a short questionnaire related to your current health, if not already done before hand electronically.

  • Paperwork will have to be completed if it hadn't been completed online.

  • Your therapist will treat you similar to the previous way pre-COVID-19.

  • Proceed to reception to rebook, pay, pick up product or just say hi on your way out. We ask that you don't spend any more time in the clinic than you need to.

  • Receipts will be emailed.

FAQ

Are you still able to use needles in your treatments

Yes we can still do acupuncture and IMS / Dry Needling in your physio appointment.

Can my spouse, parent or child come with me to my appointment.

YES you can.  There are no longer restrictions on how many people we can have in our clinic.

If I'm feeling unwell during my appointment, what should I do?

Tell your therapist immediately.   If  you are exhibiting any signs of COVID-19, you will be sent home to test and isolate.

Are you able to provide Orthotic Services?

Yes, Pedorthists are able to treat in clinic as well during this stage of the relaunch.

Is Massage available and if so are there any limitations?
Yes!  Massage is available with no limitations.